Cookie Policy

Cookies are small text files or pieces of information stored on your device when you visit a website.

They may be used to:

• remember actions or preferences;
• keep a shopping basket working;
• maintain a login session;
• support checkout and payment;
• protect the website against fraud or misuse;
• measure website performance;
• understand visitor behaviour; or
• support website improvement.

Some cookies remain only for the current browsing session.

Others remain for a defined period or until they are deleted.

Cookies may be placed by Venus365 or by a third-party service used on the website.

The rules do not apply only to traditional browser cookies.

Websites may also use technologies such as:

• tracking pixels;
• scripts and tags;
• local storage;
• session storage;
• software development kits;
• device identifiers;
• conversion tags;
• embedded content; and
• other methods that store or access information on a device.

This policy refers to these collectively as cookies and similar technologies.

Venus365 is operated by D Lawton, trading as Venus365.

For questions about cookies or your privacy choices, contact us at contact@venus365.com or use our Contact Us form.

Some technologies are controlled directly by Venus365.

Others are provided by third parties, such as:

• Google;
• Meta;
• payment providers;
• fraud-prevention services;
• hosting and security providers;
• embedded-service providers; and
• other website technology suppliers.

Third parties may process information under their own privacy notices and terms.

The website uses the following broad categories, subject to your choices.

Necessary

Required for essential website functions and cannot normally be switched off through the consent preferences.

Analytics

Help us understand website use, performance and visitor journeys.

Advertising

No advertising technologies are currently active on the website.

Functional

May support optional features or preferences that are not strictly necessary.

Necessary cookies and technologies may support:

• page delivery;
• website security;
• load balancing;
• basket contents;
• checkout progress;
• customer login;
• account sessions;
• payment processing;
• fraud prevention;
• order administration;
• consent preferences;
• form security; and
• prevention of duplicate or malicious submissions.

These technologies are used because the service requested by the visitor could not operate properly without them, or because they are required for security and integrity.

Necessary technologies should not be used for unrelated advertising or behavioural profiling.

Subject to your consent choices, we use Google Analytics 4 to understand:

• which pages are visited;
• how visitors move through the website;
• which devices and browsers are used;
• how visitors reach the site;
• whether errors or usability problems occur;
• how checkout and shopping journeys perform; and
• which areas may need improvement.

Analytics information may include:

• IP-derived information;
• device and browser details;
• pages viewed;
• approximate location;
• referrer information;
• event interactions; and
• pseudonymous identifiers.

We aim to use analytics proportionately and avoid intentionally sending the contents of contact, return or customer-service messages.

Venus365 does not currently use advertising or remarketing technologies.

• No advertising pixels, audience tools or remarketing services are currently active.
• If this changes in future, this section and the consent configuration will be updated before those technologies are enabled.

No advertising events are currently collected on the website.

Google Tag Manager and GTM4WP pass relevant website and WooCommerce event data to Google Analytics 4 where configured.

Advertising and remarketing are not currently active. Any future introduction would require a fresh privacy, consent and data-minimisation review before activation.

We do not use the contents of customer-service or return messages for advertising.

On your first visit, you may be shown a consent banner explaining that the website uses necessary technologies and, with permission, optional analytics technologies.

The banner offers:

• Accept all
• Reject optional
• Manage preferences

Necessary technologies remain active where required for the website to function.

Optional categories follow the choice you make.

Complianz GDPR Cookie Consent manages your choices by:

• display the consent notice;
• record the categories selected;
• communicate those choices to compatible technologies;
• block or control scripts where configured;
• support Google Consent Mode where enabled; and
• allow choices to be changed later.

Your choices are applied to Google Tag Manager and Google Analytics 4. GTM4WP connects relevant WordPress and shopping activity where configured.

The current setup has been technically tested. Installing a consent plugin alone does not guarantee that every script responds correctly.

You can review or change your choices through Manage preferences in the consent banner.

Depending on the preferences available, you may be able to:

• accept all optional categories;
• reject optional categories;
• allow analytics while declining other optional technologies;
• change individual preferences;
• withdraw consent previously given; or
• review information about individual categories.

Withdrawing consent does not affect processing that took place lawfully before the choice was changed.

You can also clear cookies through your browser, although this may reset your preferences and cause the consent banner to appear again.

The duration depends on the cookie or technology.

Session technologies

These normally expire when the browser or session ends.

Persistent technologies

These remain until:

• their stated expiry date;
• the visitor deletes them;
• consent is withdrawn and the technology is removed where technically possible; or
• the service provider changes or removes them.

The cookie declaration below will show the expected duration of each detected technology where that information is available.

Third-party services may change their cookies, names or durations from time to time.

Most browsers allow you to:

• view stored cookies;
• delete cookies;
• block all cookies;
• block third-party cookies;
• block cookies from selected websites; or
• configure deletion when the browser closes.

Blocking all cookies may prevent parts of the website from working correctly, including:

• the basket;
• checkout;
• account login;
• saved preferences;
• consent records; and
• payment or fraud-prevention functions.

Browser controls operate separately from the Venus365 consent preferences.